Krista Sunshine · Executive Leadership Portfolio

Resume &
Credentials

A career built across business growth, strategic partnerships, customer success, marketing, workforce development, and organizational transformation.

$865KFirst-year revenue
45% → <10%Attrition improvement
15,700+Professional contacts
36% → 86%HVAC placement growth

Executive Summary

Growth begins where people, process, and opportunity connect.

Krista Stalcup, known professionally as Krista Sunshine, is a growth and transformation executive with 25+ years of leadership experience across higher education, technology, marketing, professional services, insurance, financial services, and national customer operations. She builds revenue, partnerships, teams, and scalable systems from the ground up—pairing data discipline and clear expectations with warm, relationship-centered leadership.

Core Competencies

Cross-industry expertise. One consistent operating philosophy.

Business Development & Strategic PartnershipsCustomer Success, Retention & ExpansionRevenue Growth & Pipeline ManagementMarketing Operations & Integrated CampaignsExecutive Stakeholder ManagementTeam Leadership & CoachingKPI Dashboards, Forecasting & ReportingProcess Design & Continuous ImprovementChange ManagementWorkforce & Employer PartnershipsInsurance Claims OperationsSalesforce, HubSpot & CRM DisciplineAI-Assisted Workflow Design

Professional Experience

Leadership translated into measurable outcomes.

Southern Technical College

Director of Career Services · Brandon, Florida

2020–2026
  • Directed career services, employer partnerships, placement strategy, events, externship support, and student-success initiatives serving 600+ students and graduates.
  • Built and maintained 1,000+ employer, healthcare, business, workforce, and community relationships within a documented network exceeding 15,700 unique contacts.
  • Coordinated up to 16 career fairs annually and created structured outreach, tracking, dashboards, templates, follow-up practices, and event playbooks.
  • Improved HVAC placement from 36% to 86%, achieved Medical Assisting placement as high as 95%, and sustained 75%+ overall placement across programs.
  • Selected to train newly appointed Career Services Directors across seven Florida colleges.

BusinessCheckup.info

Vice President / Director of Sales & Marketing · Remote / National

2015–2020
  • Helped build and scale a startup sales, strategic accounts, marketing, and client-services organization; generated $865K in first-year revenue.
  • Recruited, trained, coached, and remotely led five national business-development executives.
  • Managed a $750K marketing budget and client engagements valued from $20K to $3M.
  • Led integrated campaigns across digital, SEO/SEM, social, email, television, radio, print, events, and sponsorships.

Corinthian Colleges / Everest Online

Director of Admissions & Director of Re-entry · Tampa / Online

2010–2015
  • Built a new 50-person Re-entry and retention organization from concept, including staffing, workflows, training, performance metrics, reporting, and escalation paths.
  • Reduced attrition from approximately 45% to under 10% within eight months through segmented outreach, data analysis, process redesign, rapid issue resolution, and coaching.
  • Led high-volume admissions, enrollment, retention, and customer-service operations in a national online environment.

USAA

Senior Claims Representative · Property, auto, total loss, catastrophe, bodily injury/PIP intake, coverage analysis, negotiation, and compliant documentation.

Ford Motor Credit

Lead Skip Tracer / Loss Prevention Mentor · Account resolution, recovery strategy, mentoring, controls, and Six Sigma process improvement.

MCI WorldCom

Director of Sales / Sales Leadership · Team leadership, forecasting, coaching, customer acquisition, account support, and three-time Top of the Rockies recognition.

Education & Credentials

Experience strengthened by disciplined study.

Education

Master of Business Administration (MBA)
University of Phoenix

Bachelor of Science, Business Marketing
University of Phoenix

Human Resource Management Certificate

Certifications & Technology

Lean Six Sigma Master Black Belt · Six Sigma Black Belt

RAB Radio Marketing Consultant · Google Ads, Analytics & Waze Certifications (expired)

Salesforce · HubSpot · SugarCRM · Pardot · Marketo · Microsoft 365 · Google Analytics · SEO/SEM · Canvas · Canva · Adobe Creative Suite · Trello · Asana · AI-assisted research, content, workflow design, and process improvement

Official Executive Resume

Two pages. ATS-ready. Built for the next conversation.

The downloadable résumé uses Krista Stalcup, her legal and professional name, while the website carries the Krista Sunshine executive brand.

Download Executive Leadership Resume (PDF)
Krista Sunshine · Executive LeadershipTampa Bay, Floridakristastalcup@gmail.com719-930-4272LinkedIn ↗